Installationsprobleme Internet explorer (9 oder 10 oder 11)

Mitglied: Bheleu21

Bheleu21 (Level 1)

05.04.2016, aktualisiert 11:35 Uhr, 1742 Aufrufe, 2 Kommentare

Liebe Admins

Ich habe hier bei mir im Haus Internetexplorer 11 ausgerollt. Wir sind nun draufgekommen das bei grob 15% die Installation fehlgeschlagen hat.

Nun habe ich versucht lokal mir das Problem anzusehen und IE manuell zu installieren. Keine Chance. "Internet Explorer-N did not finish installing" (egal ob 9/10/11 und egal bei welchem der 20 Rechner die nicht funktionieren)

Im IE10_main (oder IE11 je nach dem was man verscuht zu installieren) Log file ist folgendes zu finden.

04:30.958: INFO: Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
04:31.379: ERROR: Neutral package installation failed (exit code = 0x00003715 (14101)).


Dr.Google hat mir zwar einige Vorschläge gemacht aber bisher nichts das funktioniert hat.

http://answers.microsoft.com/en-us/ie/forum/ie11-windows_7/fail-to-inst ...

Irgendjemand der dieses Problem auch hat ?

Jede Hilfe wäre herzlich willkommen !

Merci

Lg. Bheleu

C:\Windows\Logs\DISM

6-04-05 11:09:52, Info DISM DISM Transmog Provider: PID=3596 Current image session is [ONLINE] - CTransmogManager::GetMode
2016-04-05 11:09:52, Info DISM DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
2016-04-05 11:09:52, Info DISM DISM Provider Store: PID=3596 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2016-04-05 11:09:52, Info DISM DISM Provider Store: PID=3596 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2016-04-05 11:09:52, Info DISM DISM Package Manager: PID=3596 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
2016-04-05 11:09:52, Info DISM DISM Package Manager: PID=3596 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2016-04-05 11:09:52, Info DISM DISM Package Manager: PID=3596 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2016-04-05 11:09:52, Info DISM DISM Package Manager: PID=3596 Encountered the option "add-package" with value "C:\Windows\Temp\IE1933A.tmp\IE11-neutral.Extracted.cab" - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
2016-04-05 11:09:52, Info DISM DISM Package Manager: PID=3596 Package Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428 with CBS state 0(CbsInstallStateAbsent) being mapped to dism state 1(DISM_INSTALL_STATE_NOTPRESENT) - CDISMPackage::LogInstallStateMapping
2016-04-05 11:09:52, Info DISM DISM Package Manager: PID=3596 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
2016-04-05 11:10:05, Info DISM DISM Package Manager: PID=3596 Error in operation: (null) (CBS HRESULT=0x80092004) - CCbsConUIHandler::Error
2016-04-05 11:10:05, Error DISM DISM Package Manager: PID=3596 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80092004)
2016-04-05 11:10:05, Error DISM DISM Package Manager: PID=3596 Failed processing package changes - CDISMPackageManager::ProcessChanges(hr:0x80092004)
2016-04-05 11:10:05, Info DISM DISM Package Manager: PID=3596 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2016-04-05 11:10:05, Error DISM DISM Package Manager: PID=3596 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80092004)
2016-04-05 11:10:05, Info DISM DISM Package Manager: PID=3596 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2016-04-05 11:10:05, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80092004

2016-04-05 11:10:05, Info DISM DISM Image Session: PID=3596 Disconnecting the provider store - CDISMImageSession::Final_OnDisconnect
2016-04-05 11:10:05, Info DISM DISM Provider Store: PID=3596 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider
2016-04-05 11:10:05, Info DISM DISM Package Manager: PID=3596 Finalizing CBS core. - CDISMPackageManager::Finalize
2016-04-05 11:10:05, Info DISM DISM Provider Store: PID=3596 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider
2016-04-05 11:10:05, Info DISM DISM Provider Store: PID=3596 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2016-04-05 11:10:05, Info DISM DISM Provider Store: PID=3596 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider


Noch mehr Logs:

C:\Windows\Logs\CBS

2016-04-05 11:11:52, Info CSI 95} name: [l:258{129}]"Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~en-US~11.2.9600.16428.Internet-Explorer-Optional-amd64" ncdata: [l:0]"") thumbprint: [l:128{64}]"9fbcdfb771f757a8d197f61a5f6e48269ec968a26242dd50e2cefc51473ec782"
Pin (3): flags: 0 tlc: [Microsoft-Windows-InternetExplorer-OOB-Deployment-LanguagePack, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:222{111}]"Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~en-US~11.2.9600.16428.Internet-Explorer-amd64" ncdata: [l:0]"") thumbprint: [l:128{64}]"7c2eabc8411f1542a80cb791cca6cf435314587664255fab77447111cca16a06"
Pin (3): flags: 0 tlc: [Microsoft-Windows-ImageBasedSetup-IE-Base-Deployment-Downlevel-LanguagePack, Version = 6.3.9600.16428, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:326{163}]"Microsoft-Windows-ImageBasedSetup-IE-Package-Base-Downlevel~31bf3856ad364e35~amd64~en-US~6.3.9600.16428.Microsoft-Windows-ImageBasedSetup-IE-Package-Base-Downlevel" ncdata: [l:0]"") thumbprint: [l:128{64}]"8e2f55b8fffbe4cac18ea38497dd3548ddac202e1ac3fb4db52c70d85057f559"
2016-04-05 11:11:52, Info CSI 00000280 Component change list:
2016-04-05 11:11:52, Info CSI 00000281 Couldn't find the hash of component: Microsoft-Windows-IEInstal, Version = 11.2.9600.17280, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\854a4fa1015dcfe133f699224ddaf8184bc76218d56440730bb5bcbf88d59ade.cat".

2016-04-05 11:11:52, Error CSI 00000282@2016/4/5:09:11:52.994 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
[gle=0x80004005]
2016-04-05 11:11:53, Error CSI 00000283 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #4960913# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
2016-04-05 11:11:53, Error CSI 00000284 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #4960912# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
2016-04-05 11:11:53, Error CSI 00000285 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #4960911# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
2016-04-05 11:11:53, Error CSI 00000286 (F) CRYPT_E_NOT_FOUND #4960591# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
2016-04-05 11:11:53, Error CSI 00000287 (F) CRYPT_E_NOT_FOUND #4960056# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
2016-04-05 11:11:53, Error CSI 00000288 (F) CRYPT_E_NOT_FOUND #4960055# 171532 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
[gle=0x80092004]
2016-04-05 11:11:53, Error CBS Exec: Failed to commit CSI transaction to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2016-04-05 11:11:53, Info CSI 00000289@2016/4/5:09:11:53.010 CSI Transaction @0xd007a50 destroyed
2016-04-05 11:11:53, Info CBS Perf: Resolve chain complete.
2016-04-05 11:11:53, Info CBS Failed to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2016-04-05 11:11:53, Error CBS Failed to process single phase execution. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2016-04-05 11:11:53, Info CBS WER: Generating failure report for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428, status: 0x80092004, failure source: Resolve, start state: Absent, target state: Installed, client id: DISM Package Manager Provider
2016-04-05 11:11:53, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-04-05 11:11:53, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it...
2016-04-05 11:11:53, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it...
2016-04-05 11:11:53, Info CBS Reboot mark refs: 0
2016-04-05 11:11:53, Info CBS SQM: Reporting package change for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428, current: Absent, pending: Default, start: Absent, applicable: Installed, target: Installed, limit: Installed, hotpatch status: StillGoing, status: 0x0, failure source: Resolve, reboot required: False, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1143, first merged sequence: 1143
2016-04-05 11:11:53, Info CBS SQM: Upload requested for report: PackageChangeBegin_Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428, session id: 142859, sample type: Standard
2016-04-05 11:11:53, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2016-04-05 11:11:53, Info CBS SQM: Reporting package change completion for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428, current: Absent, original: Absent, target: Installed, status: 0x80092004, failure source: Resolve, failure details: "(null)", client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1143, first merged sequence: 1143
2016-04-05 11:11:53, Info CBS SQM: resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-04-05 11:11:53, Info CBS SQM: stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-04-05 11:11:53, Info CBS SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-04-05 11:11:53, Info CBS SQM: Win SAT assessment state is invalid.
2016-04-05 11:11:53, Info CBS SQM: average disk throughput datapoint is invalid [HRESULT = 0x80004005 - E_FAIL]
2016-04-05 11:11:53, Info CBS SQM: Upload requested for report: PackageChangeEnd_Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428, session id: 142862, sample type: Standard
2016-04-05 11:11:53, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2016-04-05 11:11:53, Info CBS Enabling LKG boot option
2016-04-05 11:11:53, Info CBS Exec: End: nested restore point - complete.
2016-04-05 11:11:53, Info CBS Restored system sleep block state: 0x80000000
2016-04-05 11:11:53, Info CBS Exec: Processing complete. Session: 30510875_769276092, Package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428 [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2016-04-05 11:11:53, Error CBS Failed to perform operation. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2016-04-05 11:11:53, Info CBS Session: 30510875_769276092 finalized. Reboot required: no [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2016-04-05 11:11:53, Info CBS Session: 30510875_833541724 initialized by client DISM Package Manager Provider.
2 Kommentare
Mitglied: Dani
05.04.2016, aktualisiert 06.04.2016
Moin,
die schnellste Varinate ist Datensicherung erstellen, Mit der Windows DVD booten eine Reparatur durchführen.
Wir hatten bei Migration etliche Maschinen mit dem selben Problem. Sogar der Microsoft Support war am Ende ratlos und empfahl die Reparatur.


Gruß,
Dani
Mitglied: Bheleu21
06.04.2016 um 14:21 Uhr
Hi Dani !

Danke für die Rückmeldung, nicht ganz das was ich erhofft habe :p

Aber eine gute Idee auf alle Fälle. Sonst muss ich ein neues Image machen - mal sehen ob ein simpler Repair reicht.

Danke für deinen Input !

Lg.
Sven